Very Pleased with the job that was performed on my floors!!
True professionals from start to finish, top to bottom. Truly concerned satisfying the customer; I’m definitely satisfied. The best.
Maria & Rey Farias
We liked the selection, the service and the professionalism. The whole experience could not have been better. The projects were done on time and within budget.
Guy and Donna Heath
Good selection---prompt work bid and installaion
More communication between the workers and the sales rep. The sales rep asked to come and take pictures and the job wasn’t done. He was not aware they needed an extra day. Also I contacted the sales rep about a question and was given an incorrect answer. The installers were great though.
Some services were not done to my expectations. However, at my request, repairs were addressed to my satisfaction. However, the time transpired between the initial completed work and the corrections to the completed work took an extended amount of time. The finished product was done very well.
The quality and the timeline was very well done! The contractor that came into our home was clean and organized, he was on time and talked us through his stay for the project. Travis (the owner) is customer oriented and wants the best for his clients as far as quality and service! Thank you for your service we will continue to use your business for future project and we are glad to spread the word! -The Gibson Family
Beautiful flooring, install team courteous, productive and prompt...a bit pricey but the end product is exactly what we wanted. The Owner Travis seems to be a hard worker with integrity but really needs a secretary to keep track of his appointments and growing business.
The Owner and Sales person were very nice and professional. However there was a lot of miscommunication between the installation crew and the owner. I was told the job was going to start on a specific date and time, and they didn't know up on time. I was also told that the job would be completed tops in five days and it took them over 7 days for the job to be completed. The previous linoleum floor was not remove (it was very thin and stuck to the concrete), so this made some of the floor feel uneven. Three major areas were address, but there are still some parts that feel a bit uneven. According to the installers and owner it is normal for flooting floors to do this. The shower (1) and showers (2) are still missing the strip that goes on the bottom. On one of the last days they were finishing the floors, all three toilets were removed leaving us with no working toilets. The crew blamed me for it, stating that I had told them not to reinstall them. I specifically said that as long as we had one I was ok with it. The carpet crew didn't install the carpet correctly on the stairs and covered a power outlet that was on the floor, so they had to come back on a different day to redo the job. The whole experience was very stressful... and we were also told by both the sales person and the owner that we wouldn't have to pay until one of them did a complete walk thru with us. We were charge even before the job was completed and we are still waiting for the walk thru to take place. There were so many other issues during the installation but I don't have the time or the energy to list them all. Both the sales person and the owner seem to be very nice people and I wouldn't like this post to be posted in any public site, but I did feel the need to share our experience with someone. You may contact me if you feel it's necessary 818-433-1071 Thank you, Thank you
The floors look awesome! The workers were very courteous and true professionals.